Refunds & Returns

Catch does not sell products, does not take payment, and does not ship anything — it's a price and stock comparison tool. When you click through from Catch to buy something, that purchase happens entirely on the brand's or retailer's own website (for example Nike, Adidas, Amazon, Flipkart, Myntra, or Ajio), using their checkout, their payment processing, and their order system.

Because of that

No money ever passes through Catch, so there is nothing for us to refund. Any return, exchange, cancellation, or refund for an order must be requested directly with the retailer or brand you actually purchased from, under their own returns policy — not with Catch.

If something looks wrong on Catch

If a price, size, or stock status shown on Catch doesn't match what you find on the retailer's site, that's a data issue on our end, not a transaction issue — email contact@lacesignal.store and let us know which product and retailer, and we'll look into it.